NOTE: Before purchasing, check with your instructor to ensure youselect the correct ISBN. Several versions of the MyLab-¢and Mastering-¢ platforms exist for each title, and registrations are not transferable. To register for and use MyLab or Mastering, you may also need aCourse ID, which your instructor will provide.

Used books, rentals, and purchases made outside of Pearson

If purchasing or renting from companies other than Pearson, the access codes for the MyLab platform may not be included, may be incorrect, or may be previously redeemed. Check with the seller before completing your purchase.

For undergraduate and graduate principles of management and management skills courses.

This ISBN is for the MyLab access card. Pearson eText is included.

Skills development for tomorrow's managers

Whetten'sDeveloping Management Skills has become the standard text in learning hands-on management. Designed for students of all skill levels and learning styles, the text allows students to apply knowledge to real-world situations, connect concepts to their own lives, and experience management theory in a tactile and engaging way. Updated for tomorrow's managers, the10th Edition features contemporary examples, new skill assessments and cases, updated research, and tangible, relevant goals for students to work toward. By focusing on the essential skills for success, students will be able to see what managers actually "do," and how they transform those management concepts into practical, actionable techniques.  

Personalize learning with MyLab Management

By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student.

For undergraduate and graduate principles of management and management skills courses.

This ISBN is for the MyLab access card. Pearson eText is included.

Skills development for tomorrow's managers

Whetten'sDeveloping Management Skills has become the standard text in learning hands-on management. Designed for students of all skill levels and learning styles, the text allows students to apply knowledge to real-world situations, connect concepts to their own lives, and experience management theory in a tactile and engaging way. Updated for tomorrow's managers, the10th Edition features contemporary examples, new skill assessments and cases, updated research, and tangible, relevant goals for students to work toward. By focusing on the essential skills for success, students will be able to see what managers actually "do," and how they transform those management concepts into practical, actionable techniques.  

Reach every student with MyLab Management

MyLab-¢ is the teaching and learning platform that empowers you to reacheverystudent. By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. For example, Mini Sims put students in professional roles and give them the opportunity to apply course concepts and develop decision-making skills through real-world business challenges. Learn more about MyLab Management . 

Plus, give students anytime, anywhere access with Pearson eText
Pearson eText is a simple-to-use, mobile-optimized, personalized reading experience available within MyLab. It lets students highlight, take notes, and review key vocabulary all in one place -- even when offline. Seamlessly integrated videos and other rich media engage students and give them access to the help they need, when they need it. Educators can easily share their own notes with students so they see the connection between their eText and what they learn in class.

For instructors not using MyLab, Pearson eText can also be adopted on its own as the main course material. Learn more about Pearson eText or contact your Pearson rep for purchase options.

Introduction: The Critical Role of Management Skills

PART I: PERSONAL SKILLS

1. Developing Self-Awareness

2. Managing Stress and Well-Being

3. Solving Problems Analytically and Creatively

PART II: SOLVING INTERPERSONAL SKILLS

4. Building Relationships by Communicating Supportively

5. Gaining Power and Influence

6. Motivating Performance

7. Negotiating and Resolving Conflict

PART III: GROUP SKILLS

8. Empowering and Engaging Others

9. Building Effective Teams and Teamwork

10. Leading Positive Change