Preface Acknowledgements About the Authors PART 1: CREATING THE FOUNDATION FOR HRM Chapter 1: Exploring Why HRM Matters Chapter 2: Operating Within the Legal Framework Chapter 3: Promoting Employee Health and Safety Through Organizational Culture PART 2: EXPLORING WORK, HRM PLANNING, AND EMPLOYING THE RIGHT PEOPLE Chapter 4: Defining, Analyzing, and Designing the Work Chapter 5: Planning For, Recruiting, and Selecting Employees PART 3: DEVELOPING AND REWARDING EMPLOYEES Chapter 6: Orienting, Training, and Developing Employees Chapter 7: Managing Employee Performance Chapter 8: Rewarding and Recognizing Employees PART 4: RELATING TO EMPLOYEES WITHIN DIVERSE ENVIRONMENTS Chapter 9: Knowing Your Rights and Responsibilities Chapter 10: Understanding Labour Relations and Collective Bargaining PART 5: ADDRESSING THE GLOBAL PERSPECTIVE Chapter 11: Learning About International Human Resources Management Glossary Name Index Subject Index